Our system follows a “closed loop” policy to comply with financial regulations and prevent money laundering. This means that withdrawals must be made back to the same payment method(s) used for deposits, until your net deposits are balanced.
Even if you have recently deposited with a new method, the system may require you to withdraw to a previous deposit method first. This ensures all transactions remain secure and compliant.
You can find more information about this policy in our Terms and Conditions under section 9.