If your deposit has not reached your gaming account, please contact our Customer Support Team to investigate the reason.
We kindly ask you prepare the following information when contacting us:
Which deposit method did you use?
When did you make the deposit?
Which was the amount of the deposit?
Did you receive any error message during the deposit process and, if so, which one?
Were the funds deducted from the account you made your deposit from? If so, please provide a copy/screenshot of the transaction showing your full name and account number.